The only thing that was hard was how heavy it was to move the mirror alone inside my house in the box. It took a few days to get here after being shipped, so in all maybe took around two weeks even after a holiday weekend. It took about 7 business days to be shipped out, their customer service was timely and fantastic as I asked when it would be shipped after reading the reviews. I probably wouldn’t pay full price but maybe that’s just me. I love this mirror so much, it’s so beautiful and is totally worth the money paid for it. The mirror comes with a sturdy plug and outlets in the side for hair tools like a hair dryer or curling iron. It came with foam padding taped around the entire mirror with lightbulbs plus one extra and hardware to hang the mirror. There is a small crack from one side of the switch to the other side. It was packaged beautifully, but did come with one small hairline like crack on the side where the light dimming switch is. I paid something like $450 for the mirror. I bought a tall mirror with lights on sale between 30-40% off. Honestly, they scared me, as I read them all after ordering from Impressions Vanity. I cannot believe the number of bad reviews on here. I just had to come here and review this company. There is no way I would ever rebuild and or pay someone to rebuild that entire unit again. You’re basically telling customers if any part of a vanity that is sold as a “bundle” is damaged they have to repurchase and rebuild an entire unit vs purchasing the damaged piece and rebuilding it.

The top of the vanity and the vanity drawers are sold as a “bundle” not a “unit”, so why would i not be able to purchase it separate. You have to put every single drawer together.

Why? The vanity literally comes in a million pieces. They said no, that I would have to purchase the entire vanity. When i finally was able to correspond with someone, I asked if I could simply purchase the top half that was damaged and not the whole entire vanity. They only responded after I complained on social media. I sent them a message through their ticket portal trying to place the order and no one responded for a week. First they told the claims adjuster from the moving company that I could repurchase it for the original price. Between myself and the moving companies claim adjuster they keep telling us different things in regards to replacing the unit. In my move the moving company damaged the top half of my vanity.

Impression vanity co